Privacy Policy

1. Introduction

LearnAI.ca ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Account credentials and profile information
• Payment and billing information
• Educational background and career goals
• Course progress and performance data
• Communications with our support team

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring websites
• Device information

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our educational services
• Processing payments and managing your account
• Communicating with you about courses and updates
• Providing customer support
• Personalizing your learning experience
• Analyzing usage patterns to improve our services
• Complying with legal obligations
• Career placement and job matching services

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Hiring Partners: With employer partners for job placement opportunities (with your consent)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for other purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication systems
• Employee training on data protection
• Secure payment processing systems

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@learnnai.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account information: While your account is active plus 3 years
• Course data: 7 years after course completion
• Payment records: 7 years for tax and accounting purposes
• Marketing communications: Until you unsubscribe

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@learnnai.com
Phone: +1 (416) 555-5441
Address: Suite 1200, 181 Bay Street, Toronto, ON M5J 2T3, Canada